Mommy Buttons and I made a trip to Bed Bath & Beyond so that she could help me finish my registry. I wanted her opinions on pots and pans, as well as a few other items. And, she thought that my registry was pretty dismal...so I obliged and added to it slightly (I'm still a "registry rebel," don't get me wrong...). We spent over an hour walking the aisles, picking out kitchen gadgets, some more sheet sets, and cookware. When we finished, I turned my scanner in to the customer service rep...and once again we were on our merry way (sound familiar???).
The following day, I log on to the registry website to show Mr. Buttons what we added. When I pulled up the list, none of the items I had registered for were there...it was the same as before. Frustrated, I just closed the laptop and told Mr. Buttons that it must take 24 hours for the items to appear, so we would check again the next day.
Well, the next morning I log back in to the registry, and again...no new items. I got on the phone with the store and asked them how long it takes for items to appear. The woman on the phone informed me that they should have been up by the time I got home the night I had been in the store.
Crap! Where did my items go!?!?!
The customer service rep quickly became uncomfortable (probably because I started rambling on about how every registry I've made has problems...), and she put the store manager on the phone. I explained the case of the missing registry items, and he assured me that they would figure it out, but that I would most likely have to come in to the store again and re-scan everything. At that point, I could feel my heart sink down to my toes. This was just my luck; I had painstakingly walked through the store and selected these items, and now I would have to do it again?!?! And, I'd have to do it immediately, because my bridal shower is quickly approaching, and guests had already started purchasing items...
After a few phone calls to my mom and Mr. Buttons, as well as some frantic Tweets, I jumped in the car and headed in to the store.
Don't worry hive...this does have a happy ending!
When I arrived at the store, the manager came out to speak with me, and luckily had some answers! Come to find out, the girl who has given me the scanning gun at the counter had me scanning SOMEONE ELSE'S REGISTRY. So, that person had all of my items added to theirs. Luckily, that particular person with the same name as me was married back in 2008. But, come on customer service lady! I can't believe that she missed that the wedding date was in the PAST! Anyway, they were able to extract the exact items that I had selected, and then they transferred them back to my registry. HUGE sigh of relief. I do have to commend the manager of Bed Bath & Beyond for how nice he was during this debacle...MUCH better than the "oh I'm sorry but we really can't do anything" that I got from Target. No one had to lose an arm or a leg...I didn't turn into a scary monster of a person...and the problem was fixed! I like it when that happens...
So, for now...my registries are in a state of harmony...key phrase = for now...
Has your registry pulled a Houdini on you?
No comments:
Post a Comment